Platform · Microsoft 365

Observe AI agents that touch Microsoft 365.

Your agent reads mailboxes, drafts replies, opens OneDrive files, updates SharePoint, sends Teams messages. Trefur captures each call as a span on the agent trace — without changing your Microsoft Graph integration.

What you see.

Outlook reads: mailbox, folder, message count returned, search query that found them.
Outlook sends: recipient, subject, timestamp, send status, attachments attached.
OneDrive reads: file ID, file type, size returned, search hit list.
OneDrive writes: file created, file updated, file shared and at what permission level.
SharePoint reads: site, library, document touched, search filter applied.
SharePoint writes: list item added, file uploaded, permissions changed.
Teams messages: channel, thread, recipient list, message length on send.

Why it matters.

For engineers

Each Microsoft Graph call your agent makes becomes a tool span. When an agent sends to the wrong distribution list or edits the wrong SharePoint doc, you see the call on the trace before users complain.

For platform teams

One trace shape across Outlook, OneDrive, SharePoint, Teams. Roll up per agent, per environment, per service principal. Spot agents drifting outside their declared scope.

For business operators

Know what your AI sent to whom, how many docs it touched, how many meetings it scheduled. Tie the activity back to revenue, ticket resolution, or onboarding completion.

For SRE

Graph throttling shows up as a tool failure on the span. Alert on retry-rate spikes per agent. Oncall opens the trace with the failing call already highlighted.

How it works.

Your agent already calls Microsoft Graph endpoints to do its job. Instrument those calls with OpenTelemetry and send the traces to Trefur over OTLP/HTTP: each call lands on the agent trace as a span, alongside the LLM calls and any other tools the agent invoked, so the full sequence is one navigable timeline. What Trefur stores is hosted in Singapore by default, with regional data residency available on request.

See what your Microsoft 365 agents are actually doing.

Start free. First trace in under five minutes.

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