Observe AI agents that work in Slack.
Your agent reads channels, sends messages, replies in threads, uploads files, reacts to posts. Trefur captures each Slack call as a span on the agent trace — without changing the integration code you already wrote.
What you see.
Why it matters.
For engineers
Each Slack Web API call your agent makes becomes a tool span. When an agent posts to the wrong channel or pings the wrong user, you see it on the trace before the screenshot lands.
For platform teams
Roll up Slack calls per agent, per workspace, per environment. Spot agents posting outside their declared channels. Audit which bot identities are most active.
For business operators
Know what your AI is saying in Slack and to whom. Tie response volume to ticket resolution. Catch silent stalls where agents stop replying mid-thread.
For SRE
Slack rate-limit errors and webhook failures land on the span. Envelope alerts catch retry-rate spikes per workspace. Oncall opens the trace pre-triaged.
How it works.
Your agent calls the Slack Web API to do its job. Instrument those calls with OpenTelemetry and send the traces to Trefur over OTLP/HTTP: each call lands on the agent trace as a span, alongside the LLM calls and any other tools the agent invoked, so the full sequence is one navigable timeline.
See what your Slack agents are actually doing.
Start free. First trace in under five minutes.