Legal
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Summary in plain English
This page links to the documents that govern your use of Trefur. Your data stays yours. The service is provided as is. Uptime and response-time commitments are available through a signed Enterprise agreement. Trefur observes by default, and blocking is your choice.
This summary is for convenience only. It does not form part of, change or limit the legal documents listed on this page. In case of any difference, the full text of the legal documents listed on this page applies.
Terms of Service
The agreement that governs your use of Trefur: your data, your responsibilities for your agents, acceptable use, billing and renewal, and the limits of our liability.
Read morePrivacy Policy
What personal data Trefur collects, including telemetry, connected-app data and Google Workspace data, how it is used and kept, who processes it, and your rights.
Read moreConnected Integrations
Part of the Privacy Policy: for integrations with handling of their own, such as Google Workspace, the access Trefur requests, what it keeps and for how long.
Read moreSub-processors
The service providers that process data for Trefur, what each one does and where it processes data.
Read moreData Contribution Terms
How de-identified statistics about tools and models are combined across organisations, what is never contributed, the default for each plan, and the one-switch opt-out.
Read moreData Processing Addendum
Our data processing addendum covers processing roles, sub-processors and security measures. Available on request: email legal@trefur.com.
Read moreAttributions
Third-party data providers and open-source software Trefur is built with, along with their licenses.
Read moreService levels
Uptime, availability, response-time and service-credit commitments are available on Enterprise plans, as set out in your signed order form.
Legal correspondence
TREFUR PTE. LTD., a company registered in Singapore (UEN 202615732M). For legal correspondence, email legal@trefur.com.